State Farm® Insurance Agent Dean Berube
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Rebecca Caballero
March 20, 2025
5
out of
5
rating by Rebecca Caballero
"Highly recommend working with Alina! She was quick and super helpful when it came to shopping for my home and auto. Super efficient and she hands down was able to get me both affordable and great coverage!!"
We responded:
"We love this Rebecca! Thank you for your business! Welcome to State Farm! We appreciate you! Dean Berube"
Mynaisha
March 19, 2025
5
out of
5
rating by Mynaisha
"Dean has been very hepful every time I call!!"
We responded:
"Thank you Mynaisha! We love it! We appreciate you! Dean"
Tim Phillips
February 24, 2025
5
out of
5
rating by Tim Phillips
"I have checked in with State Farm for several years to see if I could make some gains in service and/or cost with Auto and Home Insurance. They have always been very upfront and professional. I worked with Alina Ortiz at Dean Berube's office this year. I The experience has always been good even if I couldn't make it work. This time it worked and Alina was fantastic. She was great with explaining the policies and cost and differences in policies. I had a great experience. Didn't see eye to eye on everything but Alina worked it out and I was very impressed with Alina, Dean Berube and State Farm and the process."
We responded:
"Thanks, Tim, for the great review! We definitely have no control over pricing, but as people have claims in which their roofs are depreciated or perhaps are told that long term leakage and seepage is not covered, this is where we shine the most! Insurance is not the same. Insurance offices are not the same. Thank you for your business! Dean Berube"
John Raburn
January 24, 2025
5
out of
5
rating by John Raburn
"Saved some $$$ on my auto insurance premiums and dealing with Alina was a pleasure; her knowledge and attention to detail was impeccable!"
We responded:
"Thanks for the awesome review, John! We appreciate your business! Dean Berube"
Wendy Thomas
January 21, 2025
5
out of
5
rating by Wendy Thomas
"I have used Dean for several years now... their customer service is excellent, when I call in, everyone is very helpful and ready to take care of whatever needs or questions I have. I have had reps with other companies call me randomly to give me auto quotes, I always tell them, you cant beat the company i have....they always try, but it never works... Dean and his staff are the best! Great people to work with and handle ALL your insurance needs 🙂"
We responded:
"Thanks Wendy! What a spectacular review! We are indeed grateful for your trust in our agency! Thank you for your business! Dean"
jeff hammons
January 14, 2025
5
out of
5
rating by jeff hammons
"The only company that called back. Twice!"
We responded:
"Thanks Jeff! Besides the calls and the text, here is the trifecta! Your personal State Farm Agent is responding to your Google review! We are grateful that you chose our agency for your insurance needs! Alina is the real deal, and all of us are here to help you at a moment's notice! Dean Berube"
Deana Slovak
January 8, 2025
5
out of
5
rating by Deana Slovak
"Dean is great to work with and highly responsive to my inquiries. I've been with SF for 35+ years but recently switched agents, and it was the best decision for me. I requested updates on all my policies. He had quotes to me asap, and everything was broken down so that I could clearly understand the coverages. He answered the few questions I had and updated the policies right away. Highly recommend."
We responded:
"Thank you, Deana, for the awesome review! I am grateful that you have entrusted me with all of your insurance needs! Dean"
Alexander Martinez
January 8, 2025
4
out of
5
rating by Alexander Martinez
"Great service"
We responded:
"Alexander! Thank you for taking the time to give us 4 stars. I note, I searched our book of business and could not locate a Named Insured under your name. Please email me directly to confirm your name on the policy and also let me know why we did not receive all 5 stars! It is important to me and my agency that we are always providing exceptional service. Thank you for your business. Dean Berube dean@deanofinsurance.com"
Brenda Andino
December 18, 2024
5
out of
5
rating by Brenda Andino
"Abby helped me out so kindly and efficiently. Answered all questions and patiently gave me options like a good neighbor…"
We responded:
"Hi Brenda! Thank you for taking the time to give Abby a shout out! We love them! I note, the biggest compliment you could ever give Abby is to refer your friends and family to our agency! We appreciate U! Merry Christmas! Dean Berube"
Vayauna Edwards
November 19, 2024
5
out of
5
rating by Vayauna Edwards
"Abby was amazing, and this was the lowest quote I received from over 30 plus !"
We responded:
"Wow! To save money and upgrade your coverages to State Farm is like hitting the lottery! What a great win for all of us! Welcome to my agency! We appreciate you! Dean Berube"
Cabrini Shelley
November 5, 2024
5
out of
5
rating by Cabrini Shelley
"Abby was Awesome! Persistent with her text and I'm glad she was because she got me much cheaper rate than what I was paying. Give Abby a raise!!! 😉"
We responded:
"Thank you so much for the sweet review! We so appreciate your business! Dean Berube"
Linda Malone
November 4, 2024
5
out of
5
rating by Linda Malone
"They have always answered my calls and answered all my questions. No ? To big or 2 small.thank you state farm. Recommended them highly"
We responded:
"Thanks, Linda, for the kind words! We appreciate you! Dean"
Wills Normand
October 22, 2024
5
out of
5
rating by Wills Normand
"Abbi and Alina are the best!"
We responded:
"Thanks for the kind words Wills! We appreciate your business! Dean Berube"
Mary Whillock
October 21, 2024
5
out of
5
rating by Mary Whillock
"Alina was extremely helpful!"
We responded:
"Thanks for your kind words, Mary! We appreciate you! Dean Berube"
Rohit Reddy
October 10, 2024
5
out of
5
rating by Rohit Reddy
"Thanks Abby ...gave me a glance idea which type of insurance should be taken."
We responded:
"Thanks for the review! We appreciate your business! Dean"
Kelly Ivonne
October 10, 2024
5
out of
5
rating by Kelly Ivonne
"Abby was very professional and made it super easy for me to be able to get my car insurance over the phone , Which is my very helpful for me since i work a 9-5 job . Thank you so much abby ."
We responded:
"Thanks for the kind words Kelly! We love these! Thank you for your business! Dean Berube"
Corissa Porter
October 5, 2024
5
out of
5
rating by Corissa Porter
"I’ve had a wonderful experience with this agency! My dad worked with them for a while and I was hesitant but now regretting not joining sooner after how simple and easy this team made this process! Alina was so helpful and explained everything so well! 10/10. Would recommend to anyone!"
We responded:
"Thanks Corissa! You left the part off about your new SF agent took your dad's call after hours on a Friday to get the ball rolling! Ha! Welcome to my agency! This is how insurance should look and feel. We all understand that price is important, and it is unfortunate that most sells people think that is all a person cares about and then suggests the lowest coverages without understanding the client's needs! That is not good! We appreciate you! Dean"
Luke Benton
October 4, 2024
5
out of
5
rating by Luke Benton
"I would highly recommend this agency for all your insurance needs. My family feels great knowing that we have Dean and his team taking care of us for our Home and Auto insurance needs. Abigail, who I have been working with, has done a great job, and walked us through the process of changing everything over. She knows her stuff and is a key member of the Agency team. Well done!"
We responded:
"Hey Luke! Thanks for this stellar review! Many people do not understand how much we appreciate and enjoy when people take the time to leave us such kindness! Thanks for your business! We are always a call, text, email, or in office visit away! Dean Berube"
Laura C Leon
September 24, 2024
5
out of
5
rating by Laura C Leon
"Abigail was the best at explaining everything, they are super helpful and attentive to your needs!"
We responded:
"Thank you, Laura! We appreciate your business! Dean Berube"
ruby morales
September 10, 2024
5
out of
5
rating by ruby morales
"Great Customer Service!! My representative Abby was Amazing!! So professional and helpful. She was able to get be a great deal on my auto insurance. Highly recommend her as your Insurance Agent!"
We responded:
"Thank you Ruby for the kind words! Abby is fantastic and all of us are grateful for your time to leave us a great review! Thank you for your business! Dean Berube"
IssYo GurlYulie
August 16, 2024
5
out of
5
rating by IssYo GurlYulie
"Abby was amazing!! I had no clue what I was doing and she explained everything thoroughly to me she was such a big help!! I hope im able to get her again she was so informative and gave me multiple options I just wanna give her a big thanks again."
We responded:
"I LOVE IT! I appreciate you taking the time to leave this review for Abby! I will show her it immediately! Thank you for your business! Dean Berube"
cindy Mullins
August 6, 2024
1
out of
5
rating by cindy Mullins
"WARNING!!!! DO NOT purchase State Farm Insurance through Dean Berube in Arlington, TX. This man has taken advantage of my 87-year-old mother for years. She was paying over $400 for a small townhome and car which she hadn’t driven for years. When I tried to cancel her policy (as her financial power of attorney), he would not allow me to do so. I am a 65-year-old woman and have never experienced this disservice he has given my mother. He will overcharge the elderly if it benefits him. Response to Dean's reply: Hello Dean, I do not question the service you have given my mother. When she lived at her home, she was quite happy with you. However, when I took over her finances in trying to reduce her cost, you questioned me and said you wanted to discuss this with her and would not allow me to make changes on her behalf. If you have recorded communications with me then prove me wrong and I would gladly apologize. For now, I stand behind what I've written 100%, and waited to post this until her house was sold last month. When I called to cancel her insurance with your assistant, the process was very smooth, and I appreciated her help. It would have been great for you to write a letter to my mother showing your appreciation for the years she has supported you and your insurance company. Unfortunately, that did not happen. Lastly, it's sad that you feel the need to threaten me and bring in other family members as well, really!"
We responded:
"Hello Cindy. What a terrible post. You do not deserve a response, but I will for your sake. Unfortunately, your comments are not true and actually quite slanderous in nature. There are 265 Google Reviews about my agency. We have a 4.9 rating. Your 1 star probably caused the solid 5 perfection, but I will survive. I have every last communication with your mother's household. We have provided excellent service throughout your mother's tenure. Come to think of it, I personally drove to your mother's home and jump started her car for her!!! I believe you were there. It was you or your sister. I believe your current demeanor has failed your ability to recall these excellent customer service actions. Just that one effort alone places me in the highest levels of excellence. It is a shame that you cannot reel in your emotions, and they caused you to do these harmful posts. If I am thinking about the correct household, I believe you have a sister and you two do not see to see eye to eye on everything. I understand this entire perspective better now. Please understand that we do not set the rates! We do not pick the coverage's either. There were discussions of different coverage options and you declined. These 2 most basic facts alone diminish your combative post, and is consider libel and slanderous. I am going to consider my options on how I chose the appropriate remedy to this nonsense. You have a right to vent to anyone about anything you desire, it simply needs to be the truth, and this is far from such. We have always communicated openly, kindly, and honestly with you. We have excellent customer reviews! My agency is in its 12th year, and our ratings our exceptional! There is not a more active agent than I, and I am certain I can have a 1000 people agree to such. Luckily, my customers know exactly who I am and how I run my agency. At this time, I would encourage you to seek counsel advice for this chosen path. Regards, Dean Berube"
Jim Kolm
July 19, 2024
5
out of
5
rating by Jim Kolm
"Abby has got to be one of the nicest people alive. Every question was answered with no hesitation..."
We responded:
"What an amazing post and you're right! Abby is a special kind of special! We appreciate your kind words and thank you for your business! Dean Berube"
Andrew Livingston
July 5, 2024
5
out of
5
rating by Andrew Livingston
"Abigail was great, patient and informative"
We responded:
"Hey Andrew! Thanks for taking the time to give Abby a shout out! We appreciate it! Thanks for your business! Dean"
Brandon Viera
July 4, 2024
5
out of
5
rating by Brandon Viera
"Great prices for teen insurance!!! 100% recommended if you are a student with great qualifications."
We responded:
"Thanks Brandon! We appreciate your business! Dean Berube"